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Setting up your KnowIT Account

Your KnowIT account allows you to set up the default company working hours and holiday schedule,  as well as letting you change your KnowIT portal username and password.

To get started log into your KnowIT portal using the username and password in your welcome email which you received after you purchased KnowIT.

Once you have logged in the setup wizard will start.  The setup wizard consists of five tasks.

  1. Setting up the language used for your KnowIT account
  2. Setting up your KnowIT account username and password.
  3. Setting up your company details.
  4. Setting up your employees working hours.
  5. Setting up your employees holidays.

The first thing that you must set up is the language and timezone used inside your KnowIT portal.

Simply choose your language and time zone from the drop-down menu and click Next.

You can now change your UserID, Password and Email used to log in to your KnowIT account.

Simply click the edit button next to each field (UserID, Password and Email) to edit the information to what you require.  You will need to enter your current KnowIT account password every time you change your account details for security verification.

Once you have set up your KnowIT account details click Next.

The next thing to enter is your company details.  These will be displayed inside your KnowIT portal.

Simply click the edit button to edit each field (Company Name, Address, Website, Phone Number).  As before you will need to enter your current KnowIT account password to confirm the changes.

Click Next when you are ready to proceed.

The work time screen allows you to set the hours and days of work for the employee whose PC you are installing KnowIT on to.

Click Next when you are ready to proceed.

The holiday screen allows you to set the holiday periods of the employee that you are monitoring using KnowIT.

Use the calendar to choose the date when your employee will be on holiday, add a name for the holiday and then click Add.  You can add as many holidays as you wish.

Click Next when you are ready to proceed to complete the setup wizard.

Congratulations!  You have successfully set up your KnowIT account for yourself and your employee who you are monitoring.

You can now download KnowIT on to your employee's devices.

 

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