Call Recording (Mobile)
Select the day or date range for the report, and a list appears of all audio recordings created during the range selected.
Click the flag icon to the left of an audio file to bookmark it. Click the “Flagged” button at the top of the page to display only bookmarked items.
Contact Names are listed if there’s a corresponding entry in the phone’s Address Book.
Other details include the call duration and the date and time of the call.
Call Recordings cannot be streamed online but must be downloaded and played locally. These files are in the audio standard AMR format. If your media player cannot play .amr files we recommend the free VLC media player.
Full Call Recording options can be set from an employee’s device Control Center, under the Live Listening & Recording settings.
Related Articles
Call Recording
Call Recording allows you to record employee mobile phone calls onto the KnowIT server. These files may be downloaded from your dashboard and played back on the local computer. Select the day or date range for the report, and a list appears of all ...KnowIT FAQ
What does KnowIT do? KnowIT monitors app and website usage, emails, chats, and file transfers to prevent data leaks. It alerts you to suspicious network activity and provides productivity and attendance reports. It also allows you to block ...KnowIT Server Version History
Version 3.13.3 - 07 October, 2025 Other Improvements Fixed an issue relating to tracking Installed Applications Version 3.13.2 - 22 September, 2025 New Features Introduce Desktop VoIP Call tracker for WhatsApp Other Improvements Added support for ...Mobile Call Recording Page
On this page, you can view details of all VOIP Call Logs sent and received on company mobile devices with KnowIT installed. There are three main areas as follows Select Date Range Flag VOIP Log Filter VOIP Flag Call Recording Flag a Call Recording ...VoIP Call Recording Page
On this page, you can view and listen to VoIP Calls made on company mobile devices with KnowIT installed. There are three main areas as follows Select Date Range Flag VOIP Log Download Audio File Flag Call Recording Flag a Call Recording as important ...