Version 3.12.2 - 28 April, 2025

Other Improvements

1. Fixed an issue where Desktop Alerts filter was not appearing correctly
   
2. Other minor bug fixes and improvements

Version 3.11.1 - 05 March, 2025

Other Improvements

1. Enhanced Network Monitoring and Alert Types filter
   
2. Other minor bug fixes and improvements
   

Version 3.10.2 - 07 January, 2025

Other Improvements

1. Enhanced UI for Email Reports
2. Improved UI for managing subscriptions
3. Improved QR Code installation process for Android
4. Fixed an issue where Help Menu was not showing in the setup wizard tool
5. Other minor bug fixes and improvements
   

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Version 3.9.5 - 05 August, 2024

Other Improvements

1. Various UI updates and KnowIT Installation Guide improvements for Windows/Mac and Android
   
2. Improved Modify Product use cases for Monthly Subscription Page
   
3. Improved VOIP Call Recording - It is now possible to see the underlying ID or phone number of a VoIP recipient
   
4. Added new Alerts setup following the Account Setup Wizard 
5. Fixed issues relating to Company/Employee Holiday schedule management
   
6. Other minor bug fixes and improvements
   

Version 3.8.4 - 09 May, 2024

Other Improvements

1. Fixed report display issue relating to Call Usage Summary report
   

Version 3.8.3 - 09 May, 2024

New Features

1. Call Usage Summary - Provides a summary report of all calls made by employees
   
2. Added Support 'Notes' feature for Android Non-Root

Other Improvements

1. Improved consistency of icon style for summary reports
   
2. Fixed a bug where Errors 404 and 400 would appear in the console
   
3. Fixed an issue where text is not displaying clearly in UI menus
   
4. Fixed a typo issue in the Installation Guide
   

Version 3.6.4 - 08 January, 2024

Other Improvements

1. Fixed issue with Add Tracker - "VoIP Call Recording" and "Google Messages" are now showing
   
2. UI Improvements - Fixed an issue where all assigned devices on Employee Dashboard show status indicator in green

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Version 3.6.3 - 22 December, 2023

New Features

1. Added IM services (FB, Snapchat, Instagram, GoogleMessages)
   
2. Support VOIP Call Recording Tracker
   

Version 3.5.2 – 13 June, 2023

New Features

1. Microsoft Teams IM Tracker

Version 3.4.3 – 19 April, 2023

Other Improvements

• Renamed Email Reports to Scheduled Reports and improved responsiveness
• Replaced Content Collections page information box with on page help popup
• Move Time Zone setting to Account Information page
• Removed Language option on Account Information page
• Removed 'Get Diagnostic' button from Device Settings page
  

Version 3.3.4 – 02 March, 2023

Other Improvements

• Removed unsupported products from Subscription Management

Version 3.3.3 – 21 February, 2023

Other Improvements

• Improved UI for managing subscriptions.
• Removed an unexpected message that could display during mobile activation.
  
• Improved consistency of reports names.
  
• Improved UI layout in Screenshot Tracker.
  
• Improved UI layout in Device Settings.
  
• Improved performance of loading mobile IM data.
  
• Added more information to Unknown Peripheral Alert.

Version 3.2.2 – 6 February, 2023

Other Improvements

• Fixed an issue where the 'All Recipients' check box did not work as expected on the Email Reports Setting page.
• Fixed an issue where unexpected duplicate 'File Transfers' tile appeared in the File rules page.
  
• Other internal improvements related to onboarding experience.

Version 3.1.9 – 26 January, 2023

Other Improvements

• Fixed an issue with File Transfer Alerts.
• Updated Alert email template to link to account if there are more alerts than included in the email.
• Various improvements related to layout and text.

Version 3.1.6 – 11 January, 2023

Other Improvements

• Fixed an issue where the Update All button on the Devices page wasn't appearing.
  
• Fixed a formatting issue related to the Alert email notification.
  
• Fixed an issue where some accounts could not set peripheral rules.

Version 3.1.5 – 28 December, 2022

Other Improvements

• Fixed a strange layout issue on the Location Report's Route Tracking UI. 

Version 3.1.4 – 27 December, 2022

New Features

1. Location Tracking for Computers - Adds tracking for laptop/desktop devices which support geolocation.  

• Added new marker types to location maps: Mobile, Laptop, Desktop. 

Version 3.0.13 – 6 December, 2022

New Features

1. User Centric UI - See each employee's activity across all their devices in a unified view. 
   
2. Modules Section - Groups alerts, rules and reports for related features.
   
3. Departments and Device Groups for organizing Devices and Employees.
   
4. Add support for Brave in Browser Tracker.

• Improved UI to differentiate between mobile and desktop trackers
  
• Added logged on user info to Logon tracker report
  
• Increased user session timeout

Version 2.10.11 – 8 April, 2021

New Features

1. Add option to show/hide Samsung Device Care on Samsung apps

Version 2.10.9 – 1 February, 2021

• Added an information message when making changes that will affect productivity calculations
  
• Changed the way work schedules are saved. User must now explicitly save changes before they are applied.

Version 2.10.5 – 25 September, 2020

• Added flexible work schedule type as an option in the setup wizard
  
• Fixed a bug related to setting up websites in productivity
  
• Other minor bug fixes and improvements

Version 2.10.3 – 10 September, 2020

• Flexible Work Schedules

• Increased total number of rows in the Top Reports

Version 2.9.11 – 10 June, 2020

• Fixed an issue where productivity and attendance reports/widgets were not loading correctly for some accounts
  
• Removed unnecessary pagination for Global Productivity and Global Attendance reports

Version 2.9.9 – 23 December, 2019

• Added live connection status and sync buttons

Version 2.9.6 – 08 July, 2019

• Fix an issue with the dashboard widgets date range selector
• Various UI/UX improvements

Version 2.9.4 – 03 July, 2019

• Modify subscription inside account
  
• Added online status to device dashboard
  

• Improved forgot password verification
  
• Internal improvements

Version 2.8.9 – 29 May, 2019

• Fixed an issue where some screenshots wouldn't load correctly

Version 2.8.8 – 22 Mar, 2019

• Update Android Running Mode naming

Version 2.8.5 – 13 Nov, 2018

Version 2.3.4 – 25 Dec, 2017

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Version 2.0.5 – 29 Mar, 2017