KnowIT Server Version History

KnowIT Server Version History

Version 3.9.5 - 05 August, 2024

Other Improvements
  1. Various UI updates and KnowIT Installation Guide improvements for Windows/Mac and Android
  2. Improved Modify Product use cases for Monthly Subscription Page
  3. Improved VOIP Call Recording - It is now possible to see the underlying ID or phone number of a VoIP recipient
  4. Added new Alerts setup following the Account Setup Wizard 
  5. Fixed issues relating to Company/Employee Holiday schedule management
  6. Other minor bug fixes and improvements

Version 3.8.4 - 09 May, 2024

Other Improvements
  1. Fixed report display issue relating to Call Usage Summary report

Version 3.8.3 - 09 May, 2024

New Features
  1. Call Usage Summary - Provides a summary report of all calls made by employees
  2. Added Support 'Notes' feature for Android Non-Root
Other Improvements
  1. Improved consistency of icon style for summary reports
  2. Fixed a bug where Errors 404 and 400 would appear in the console
  3. Fixed an issue where text is not displaying clearly in UI menus
  4. Fixed a typo issue in the Installation Guide

Version 3.6.4 - 08 January, 2024

Other Improvements
  1. Fixed issue with Add Tracker - "VoIP Call Recording" and "Google Messages" are now showing
  2. UI Improvements - Fixed an issue where all assigned devices on Employee Dashboard show status indicator in green

Version 3.6.3 - 22 December, 2023

New Features
  1. Added IM services (FB, Snapchat, Instagram, GoogleMessages)
  2. Support VOIP Call Recording Tracker

Version 3.5.2 – 13 June, 2023

New Features
  1. Microsoft Teams IM Tracker

Version 3.4.3 – 19 April, 2023

Other Improvements
  • Renamed Email Reports to Scheduled Reports and improved responsiveness
  • Replaced Content Collections page information box with on page help popup
  • Move Time Zone setting to Account Information page
  • Removed Language option on Account Information page
  • Removed 'Get Diagnostic' button from Device Settings page


Version 3.3.4 – 02 March, 2023

Other Improvements
  • Removed unsupported products from Subscription Management

Version 3.3.3 – 21 February, 2023

Other Improvements
  • Improved UI for managing subscriptions.
  • Removed an unexpected message that could display during mobile activation.
  • Improved consistency of reports names.
  • Improved UI layout in Screenshot Tracker.
  • Improved UI layout in Device Settings.
  • Improved performance of loading mobile IM data.
  • Added more information to Unknown Peripheral Alert.


Version 3.2.2 – 6 February, 2023

Other Improvements
  • Fixed an issue where the 'All Recipients' check box did not work as expected on the Email Reports Setting page.
  • Fixed an issue where unexpected duplicate 'File Transfers' tile appeared in the File rules page.
  • Other internal improvements related to onboarding experience.

Version 3.1.9 – 26 January, 2023

Other Improvements
  • Fixed an issue with File Transfer Alerts.
  • Updated Alert email template to link to account if there are more alerts than included in the email.
  • Various improvements related to layout and text.

Version 3.1.6 – 11 January, 2023

Other Improvements
  • Fixed an issue where the Update All button on the Devices page wasn't appearing.
  • Fixed a formatting issue related to the Alert email notification.
  • Fixed an issue where some accounts could not set peripheral rules.

Version 3.1.5 – 28 December, 2022

Other Improvements
  • Fixed a strange layout issue on the Location Report's Route Tracking UI. 

Version 3.1.4 – 27 December, 2022

New Features
  1. Location Tracking for Computers - Adds tracking for laptop/desktop devices which support geolocation.  
Other Improvements
  • Added new marker types to location maps: Mobile, Laptop, Desktop. 

Version 3.0.13 – 6 December, 2022

New Features
  1. User Centric UI - See each employee's activity across all their devices in a unified view. 
  2. Modules Section - Groups alerts, rules and reports for related features.
  3. Departments and Device Groups for organizing Devices and Employees.
  4. Add support for Brave in Browser Tracker.
Other Improvements
  • Improved UI to differentiate between mobile and desktop trackers
  • Added logged on user info to Logon tracker report
  • Increased user session timeout

Version 2.10.11 – 8 April, 2021

New Features
  1. Add option to show/hide Samsung Device Care on Samsung apps

Version 2.10.9 – 1 February, 2021

Other Improvements
  • Added an information message when making changes that will affect productivity calculations
  • Changed the way work schedules are saved. User must now explicitly save changes before they are applied.

Version 2.10.5 – 25 September, 2020

Other Improvements
  • Added flexible work schedule type as an option in the setup wizard
  • Fixed a bug related to setting up websites in productivity
  • Other minor bug fixes and improvements

Version 2.10.3 – 10 September, 2020

New Features
  • Flexible Work Schedules
Other Improvements
  • Increased total number of rows in the Top Reports

Version 2.9.11 – 10 June, 2020

Other Improvements
  • Fixed an issue where productivity and attendance reports/widgets were not loading correctly for some accounts
  • Removed unnecessary pagination for Global Productivity and Global Attendance reports

Version 2.9.9 – 23 December, 2019

New Features
  • Added live connection status and sync buttons

Version 2.9.6 – 08 July, 2019

Other Improvements
  • Fix an issue with the dashboard widgets date range selector
  • Various UI/UX improvements

Version 2.9.4 – 03 July, 2019

New Features
  • Modify subscription inside account
  • Added online status to device dashboard
Other Improvements
  • Improved forgot password verification
  • Internal improvements

Version 2.8.9 – 29 May, 2019

Other Improvements
  • Fixed an issue where some screenshots wouldn't load correctly

Version 2.8.8 – 22 Mar, 2019

Other Improvements
  • Update Android Running Mode naming

Version 2.8.6 – 28 Feb, 2019

New Features
  • Added user on-boarding & context based help

Version 2.8.5 – 13 Nov, 2018

Other Improvements
  • Fixed a bug where the locations map did not display correctly

Version 2.8.2 – 20 Sep, 2018

New Features
  • Network Connection Tracker for mobile
Other Improvements
  • Improved flow and messages inside the install guide

Version 2.7.4 – 14 Sep, 2018

New Features
  • Added MDM support for Android devices
  • MDM device provisioning via QR scanning
Other Improvements
  • UI improvements for location tracking, search page and alerts page
  • Allow user to permanently dismiss BETA notification in transcription
  • Fixed broken help links

Version 2.6.4 – 02 Aug, 2018

New Features
  • Transcription for call recordings (BETA)
  • Set Alerts for keywords in call recordings
  • New reports for call logs
Other Improvements
  • UI style improvements for route tracking
  • General bug fixes

Version 2.5.3 – 26 Apr, 2018

New Features
  • Added ability to track device routes
Other Improvements
  • General bug fixes

Version 2.4.9 – 08 Mar, 2018

New Features
  • Added ability to set location based alerts

Version 2.3.4 – 25 Dec, 2017

New Features
  • Added ability to monitor desktop screenshots
  • Added ability to set restrictions for websites
  • Added ability to configure prohibited applications and websites
Other Improvements
  • General bug fixes

Version 2.2.4 – 12 Sep, 2017

New Features
  • Added ability to monitor Telegram.
  • Added ability to monitor Hike Messenger
Other Improvements
  • Added ability to set company and employee work schedules in 15 minute increment
  • Added ability to filter alerts by date range
  • Added ability to search monitored data by keyword


Version 2.1.7 – 29 Jun, 2017

New Features
  • Added KnowIT feature modules


Version 2.0.5 – 29 Mar, 2017

New Features
  • Added support for KnowIT Password Manager

Other Improvements
  • List duration for websites visited

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