Most Calls By Employee Page

Most Calls By Employee Page

On this page, you can see see the Most Calls By Employee - including call durations and the most active callers.

There are two main areas as follows:
  1. Click to View Most Called Contacts 
  2. View Call Duration Detail

Click to View Most Called Contacts 

Click on each employee's name to view their most called contacts. 

View Call Duration Detail 

Hover over the graph to view the percentage of total call duration an employee is taking up. 
Learn more about this page here.