Device Dashboard - Employee Tools - Live Listen Settings - Mobile
Manage Watch List
The Watch List is an important part of KnowIT's features and powers both call recordings and live call monitoring. The Watch List is where you specify which incoming and outgoing employee calls you wish to either listen to live from your own phone, ...
Ambient Recording
Ambient recording for KnowIT is not to be confused with Live Room Monitoring. Ambient recording allows you to use your KnowIT online portal to remotely specify a duration in minutes for how long you wish to discretely record the audio surroundings of ...
Live Room Monitoring
Live Room Monitoring for KnowIT allows you to use your own phone to discreetly call your employee's phone to listen to the surroundings and to hear what is going on. You may wish to use this feature to see if an employee is slacking off during work ...
Call Recording
Call Recording allows you to record employee mobile phone calls onto the KnowIT server. These files may be downloaded from your dashboard and played back on the local computer. Select the day or date range for the report, and a list appears of all ...
Monitor Number
The Monitor number is the number of your own device that you will be using with the following features: Live Room Monitoring Live Call Monitoring KnowIT requires that this number is entered in the international format. For more information on what ...
Live Call Monitoring
Live Call Monitoring for KnowIT allows you to use your own phone to listen in to all of your employees calls that takes place on their device. This feature requires several other features to be set up first in order to work. The Monitor Number The ...