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Configure Exclusions for Third-Party Windows Antivirus
Exclusions are a set of folders, files, processes, or URLs to be trusted and excluded from future scanning by Antivirus software Before You Begin Enable 'Show Hidden Folders' (click here) Locate Instructions for how to add exclusions for your ...Configure Exclusions for Windows Defender
Exclusions are a set of folders, files, processes, or URLs to be trusted and excluded from future scanning by Antivirus software Before You Begin Enable 'Show Hidden Folders' (click here) Add Exclusions Steps Go to Start > Settings > Update & ...Disable your Anti-Virus Software
Antivirus software may prevent downloading or fully installing KnowIT due to the many processes being monitored. To avoid installation problems, temporarily disable your anti-virus software until after KnowIT has been fully installed, and its system ...Call Usage Summary
On this page, you can view a summary of calls by all employees. Screenshot of the Call Usage Summary Report The are summary data is as follows: Total Calls - This is the total number of calls made or received by each employee. Inbound Calls - This is ...VoIP Call Recording Page
On this page, you can view and listen to VoIP Calls made on company mobile devices with KnowIT installed. There are three main areas as follows Select Date Range Flag VOIP Log Download Audio File Flag Call Recording Flag a Call Recording as important ...
Popular Articles
Top Network Protocols
You can get to this report using the navigation bar. Click the Main Menu Click Reports . Click Network Traffic Reports . Click Top Network Protocols This report lists the network protocols used and the amount of data transferred during the time ...Installing KnowIT on Mac
Learn how to Install KnowIT on Employee Macs What we'll be doing Preparing the Mac Downloading KnowIT Running The KnowIT Installer Activating KnowIT Viewing your data Step 1. Preparing the Mac For MacOS Yosemite devices and below, skip to Downloading ...Install KnowIT On Multiple Computers Using The USB Installer
The PC and Mac installation wizard offers the choice of downloading the KnowIT installer to a USB stick, along with a text file containing all your KnowIT licenses. This then allows you to install KnowIT on all your computers without needing to enter ...Content Collections
What are Content Collections? A Content Collection allows KnowIT to identify files in your company by specifying certain characteristics about them. The DLP module uses these content collections for creating Transfer Rules. A content collection can ...Installing KnowIT on PC
Learn how to Install KnowIT on Employee PCs Before you Begin Temporarily disable anti-virus software (learn more) What we'll be doing Downloading KnowIT Running The KnowIT Installer Activating KnowIT Configuring Exclusions Viewing your data Step 1 - ...