Getting Started With Your KnowIT Account
KnowIT Account Setup Guide
After you've successfully installed and activated KnowIT, it's time to setup your KnowIT Account. This will allow you to receive reports and is required to get the most of KnowIT. The Account Setup is just six steps: Set Timezone Updating User ID and ...
Pending Commands Page
Lorem Ipsum
Web Chat App Screenshots Page
On this page, you can review your employees' web-based chat conversations. Using the controls on the page, you can cycle through the screenshots in order they were captured to review the conversation as it occurred. Learn more about this page here
License Expired Page
Lorem Ipsum
Subscription History Page
On this page, you can view all view your past KnowIT subscriptions. Each subscription displays: The Order ID of the subscription The date that the latest payment was taken The total amount that was charged. { "type": "selection", "guid": "5113b450", ...
Data Export Global Page
On this page, you can perform a Global Data Export for selected Trackers and Employees. There are 4 main areas, as follows: Select Date Export Data Expand Data Name Report Select Date Select the Date you want to export data for. Export Data Select ...
Top Productive Employees Page
On this page, you can see a report detailing your company's most productive employees. There are two main areas as follows: Select Date Range View Productivity Metrics Select Date Range Select a date range you would like to view productivity ...
Removing KnowIT from your employee device
Uninstall or Deactivate from your portal You can remove KnowIT from your employee's device and delete your data all from within your KnowIT portal. Removing KnowIT software Find the device listed on the Devices page in your account. Make sure the ...
Downloading KnowIT to your employees device
You must have completed the KnowIT setup wizard before you can progress to downloading KnowIT on to your employee's device. Click Yes to proceed to the KnowIT Device Install Wizard. The Device Install Wizard allows you to pick the device you will be ...
KnowIT Getting Started Guide
Welcome to KnowIT To get started, we will be installing and activating KnowIT on your company devices. Once KnowIT is activated, we will then setup your KnowIT account so you can start receiving reports. Let's begin Log in to your KnowIT portal using ...