Reports (PC/Mac)

Reports (PC/Mac)


  • Navigate to any employee's device dashboard
  • Click Employee Tools
  • Click Reports

About the Reports: Attendance and Productivity

Attendance is based on the default company work schedule, set under Main Menu > Tools > Company Information > Set Work Days.

The default company work schedule can be overridden by individual employee settings. This can be found under the Employee Tools button in the upper center of a Device Dashboard. From Employee Tools of a device dashboard, select “Manage Work Schedule” to set a custom working schedule for a specific employee.

Productivity is based on Productivity Groups, set under Main Menu > Tools >Productivity Groups .

Productivity Groups can be created and assigned to employees from Main Menu > Tools > Productivity Groups. Select an existing group or create a new group, select an employee device and adjust the productivity settings for each application.


Settings

Set the report period from the interactive calendar at the top of the page. Tiles with a graph icon indicate more information available.

The Email Settings button lets you set up another email address to receive weekly Attendance and Productivity reports for this specific employee. This is intended to share the reports with the employee himself, but may be sent to any alternative address. Reports sent to this email are received weekly.

The primary email report settings may include any selected employees and can be sent daily from Main Menu > Tools > Email Reports.


Attendance Reports

Attendance Score is based on device logins for scheduled work days during the date range selected. Clicking this tile displays more information including starting and ending times for each day, and a breakdown of any lost time or extra hours worked.

Unauthorized Absences are a count of all scheduled work days the PC was not logged into.

Arrive Late, Left Early and Extra Hours are based on the start and end times of the daily work schedule settings.

These times and metrics are calculated from the first time the employee logs in to the last time the employee logs out of the PC each work day. The default company workday schedule is used if no schedule has been set from the Device Dashboard > Management Tools section.


Productivity Reports

Productivity Score is based on time spent in applications marked as Productive, Neutral or Non Productive in your Application Group settings.

Productive Work shows the total amount of time spent in the Productive applications. Clicking this tile provides more information, including a breakdown of the time spent in each Productive application.

Unproductive Work shows the total amount of time spent in the Non Productive applications. Clicking this tile provides more information, including a breakdown of the time spent in each Non Productive application.



    • Related Articles

    • How To Use the KnowIT Device Dashboard (PC/Mac/Mobile)

      Each activated device has its own Device Dashboard . This is a device level Dashboard for quick access to specific employee information. Maybe you don’t need to track all data from all employees. Or maybe you only check certain types of data ...
    • Device Dashboard Page

      Here, you can get quick access to specific employee information for each activated device and change settings. There are five main areas on this page, as follows: Edit Device Info Request Screenshot View Data Widget Change Device Settings View Device ...
    • Installing KnowIT on to your employees PC

      Please make sure you have set up your KnowIT Employee account before proceeding. Setting up your KnowIT Employee account Important Prerequisite Antivirus software may prevent downloading or fully installing KnowIT due to the many processes being ...
    • Reports > Productive Work (PC/Mac)

      Select the day or date range for the report. Productivity is based on time spent in the applications marked as Productive, Neutral or Non Productive. This can be set from Account > Application Groups setting. Select an existing group or add a new ...
    • Installing KnowIT on to your employees Mac

      Important Pre-Installation Step Note: If you're running MacOS version prior to El Capitan you can skip this step and begin at Step 1. Macs running El Capitan and higher must complete the pre-installation steps below before installing KnowIT otherwise ...