Main-Menu-Tools
Set-up Wizard Language Page
On this page, you can set-up your language and timezone preferences. There are two main areas as follows: Set-up Language Set-up Timezone Set-up Language Choose your preferred language for KnowIT - our software currently supports English. Set-up ...
Manage Subscriptions Page
On this page, you can manage your company's subscriptions. There are two main areas as follows: Add New Subscription View Subscription History Add New Subscription Add a new subscription and select which modules to include for each license. View ...
Company Information Page
On this page, you can view your company's existing information and edit them as needed. There are three main areas as follows: Change Logo Edit Information Set Work Days Change Logo Change your company's logo here. Edit Information Click this ...
Account Restrictions Websites Page
On this page, you can manage websites that are on the prohibited websites list. There are two main areas as follows: Delete Prohibited Websites Add Prohibited Website Delete Prohibited Website You can delete a Prohibited Website from the ...
Account Restrictions App Page
On this page, you can manage view and manage Prohibited Apps. There are two main areas as follows: Assign to Add Prohibited Application Assign to Choose to assign the prohibited app restrictions to a User or the entire System. Add Prohibited ...
Account Restriction Page
On this page, you can manage restrictions and what happens when an employee violates a policy. There are two main areas as follows: Select Restriction Response Manage Prohibited Websites Select Restriction Response Choose what happens when an ...
Management Tools Absences Page
On this page, you can manage absences in your company. There are two main areas as follows: Adjust Dates Add or Edit Absence Adjust Dates Adjust the dates and view absences for a specified calendar month. Add or Edit Absence Here you can add or ...
Management Tools Work Schedule Page
On this page, you can view and use view the company's work schedule and add Employee Holidays and view Company Holidays. There are two main areas as follows: Add Employee Holiday View Company Holiday Add Employee Holiday Add an Employee Holiday to ...
Employee Tools Page
On this page, you can view and use KnowIT's tools including account info, licenses, data export, and more. There is one main area as follows: View Data Widget Export Data Click on the data widget to export data with customizable trackers and report ...
Tools Page
On this page, you can view and use KnowIT's tools including account info, licenses, data export, and more. There is one main area as follows: View Data Widget View Data Widget Click on a data widget to view information for each data widget. Some ...
Alert Delivery Settings Page
On this page, you can adjust Email delivery settings for your Built-in and User Alert Settings. There is one main area as follows: Set Email Delivery Schedule Set Built-in Delivery Settings Set Email Delivery Schedule by choosing to receive email ...
Built-in Alert Delivery Settings Page
On this page, you can adjust delivery settings for your Built-in Alerts. There is one main area as follows: Set Built-in Delivery Settings Set Built-in Delivery Settings Adjust built-in delivery settings by choosing to receive alerts as a daily ...
Built-in Alerts Page
On this page, you can view all the Built-in alerts for your account. There is one main area as follows: View Alert Widget View Alert Widget Click on any data widget to view details of the specific alert including device, app name, alert time. Learn ...
Device Alerts Page
On this page, you can view Device Alerts and filter them by alert types. There are two main areas as follows: Filter Alert Types Expand Data Filter Alert Types Filter alert types that you want to appear on the page. For example, choose between ...
Employee Alerts Page
On this page, you can view Employee Alerts and filter by alert types. There are two main areas as follows: Filter Alert Types Expand Data Filter Alert Types Filter alert types that you want to appear on the page. For example, choose between file ...
Install Guide for Android Page
On this page, you can choose the installation type for installing KnowIT on to Android devices. There are 2 main areas, as follows: Install MDM Do Not Install MDM Install MDM Choose to install KnowIT with Mobile Device Management (MDM) No MDM ...
Install Guide for iOS Page
On this page, you will be able to activate and install KnowIT onto an iPhone or iPad. There are 2 main areas, as follows: View Jailbreak Info Install Software View Jailbreak Info View guides on how to Jailbreak your iPhone or iPad to install ...
Install Guide for PC and Mac Page
On this page, you will be able to install KnowIT onto a PC or Mac computer and select your preferred license type. There are 2 main areas, as follows: Select Device to Install Select License Type Select Device to Install Choose to install KnowIT ...
Install Guide Page
On this page, you will be able to install KnowIT by selecting the device type. There is 1 main area, as follows: Select Device to Install Select Device to Install Choose to install KnowIT onto a PC, Mac, Android, or iPad. Clicking on a data widget ...
Company Work Schedule Page
On this page, you can set a fully customizable company work schedule for the entire company. There are 5 main areas, as follows: Select Schedule Type Set Work Time Set Work Days Set Break Time Add Company Holidays Select Schedule Type Choose ...
Billing
This page is available with a paid subscription. You can see order history details, verify and change your billing preferences.
Manage My Subscriptions
What you see on this page depends on what subscriptions you already have. Trial accounts will have an option to Upgrade Trial. [Please be patient as new articles are written for this section.]
Restrictions - Applications & Websites (PC/Mac)
This feature is used for setting up restricted applications or web sites. There are 4 possible options from each section, plus a custom message that can be sent to the screen: - No Action - Alert me - Alert me and terminate application (or browser) ...
Install Device Software
You can access this menu as follows: Click the Main Menu Click Tools. Click Install Device Software. Clicking this button allows you to install KnowIT on to a device by following the step-by-step KnowIT installation wizard. With this wizard you can ...
Account Setup
You can access this menu as follows: Click the Main Menu Click Tools. Clicking Account Setup The KnowIT setup wizard allows you to set up the account information and company information of your KnowIT account.
Buy More Licenses
You can access this menu as follows: Click the Main Menu Click Tools. Clicking Buy More Licenses Clicking this link allows you to purchase more licenses for your KnowIT account. Simply follow instructions on-screen to complete your purchase. Your ...
Data Export
KnowIT allows you to export tracked employee device data to Excel or CSV spreadsheet format. Access this section from Main Menu > Tools > Data Export. Select Start and End dates for the report period Tick on "All Features" or select only specific ...
Account Information > Change Background
Here you may change the system color scheme, or select a background texture or image.
Account Information
This menu can be accessed as follows: Click the Main Menu tab. Click Tools . Click Account Information . Click the edit icons to change your username, password, registered email address and default language. Click the Change Background button to ...
Company Information > Set Work Days
Watch our video tutorial to see how Company Work Days and individual Employee Schedules are manage. Inside the Company Information menu, you can set the default company working days plus the daily Start and End times. Break Allowance should include ...
Your Licenses
This menu can be accessed as follows: Click the Main Menu. Click Tools. Click Your Licenses. All licenses may be reviewed from this page. Clicking the "In Use" tab shows all currently activated licenses. Click the "Available" tab to see all unused ...
Email Reports
This page can be accessed as follows: Click the Main Menu tab from any page. Click Tools . Click Email Reports . Here you may set the email address KnowIT will send reports to, and select an applicable timezone. Report Settings Only one email address ...
Company Information
You can edit your company information using the navigation bar. Click the Main Menu . Click Tools . Click Company Information . Click the edit icons to enter company name, address, website, Email and contact phone number here. Below this you can Set ...