Antivirus Configuration Guides
Configure Exclusions for Third-Party Windows Antivirus
Exclusions are a set of folders, files, processes, or URLs to be trusted and excluded from future scanning by Antivirus software Before You Begin Enable 'Show Hidden Folders' (click here) Locate Instructions for how to add exclusions for your ...
Configure Exclusions for Windows Defender
Exclusions are a set of folders, files, processes, or URLs to be trusted and excluded from future scanning by Antivirus software Before You Begin Enable 'Show Hidden Folders' (click here) Add Exclusions Steps Go to Start > Settings > Update & ...
Disable your Anti-Virus Software
Antivirus software may prevent downloading or fully installing KnowIT due to the many processes being monitored. To avoid installation problems, temporarily disable your anti-virus software until after KnowIT has been fully installed, and its system ...
Antivirus File Exclusions for Desktop Monitoring
If you are running antivirus software on the Target PC or Mac, you'll need to temporarily turn off it's resident shield and file scanning functions before installing KnowIT. After installation is completed, you can then add the software folders and ...