Call Reports
Call Usage Summary
On this page, you can view a summary of calls by all employees. Screenshot of the Call Usage Summary Report The are summary data is as follows: Total Calls - This is the total number of calls made or received by each employee. Inbound Calls - This is ...
Most Called Contacts Page
On this page, you can see see the Most Called Contacts by an employee. There is one main area as follows: View Most Called Contact Details View Most Called Contact Details Click on this widget to view the details of the Most Called Contact ...
Most Calls By Employee Page
On this page, you can see see the Most Calls By Employee - including call durations and the most active callers. There are two main areas as follows: Click to View Most Called Contacts View Call Duration Detail Click to View Most Called Contacts ...
Call Reports Page
On this page, you can view all Call Reports and find out which employees make the most calls, and to whom. There are 2 main areas as follows: View Most Calls by Employee View Most Called Contacts View Most Calls by Employee See which employees are ...
Most Called Contacts
This page shows the most frequently called Contacts by all employees, sorted by longest duration. Click on a Contact's name to see more detail about which employees made the calls, and when.
Most Calls By Employee
On this page the first thing you'll see is a graph indicating the total call duration spent by each employee. You can select a chosen date range at upper left. On the left and under the Date Range options you'll see a list of each employee and their ...